- Customer Relations

Administrative Assistant (Part-Time): January 2007 – January 2009, Living Realty Inc. (Toronto, Canada)

  • Provide secretarial and receptionist services for a well-established real estate office.
  • Engage in tele-communication duties; such as tending to all phone inquires or related matters.
  • Provide assistance to agents and walk-in clients.
  • Manage and maintain daily operations of the office.
  • Compose real-estate related documentations for agents such as; Offers, Waivers, Listings and Amendments.
  • Handle bookings and appointments for property viewings.

Sales Representative: May 2007 – July 2007, Rococo Fashion. (Toronto, Canada)

  • Manage and maintain daily store activities.
  • Assist customers and handle stock organization.
  • Tend to cashier transactions

Office Assistant – Summer 2004 & 2005, EzSlim Pharmaceutical Ltd. (Hong Kong)

  • Assisted in the daily operations of the Human Resources department.
  • Managed time scheduling and appointments for the marketing executives and preparing clients profile.
  • Take the role and responsibilities of a receptionist; serving customers and inquiries.

Co-Founder & Marketing Manager (Temporary) – Jan-March 2002, Young Enterprise Business Project. (Hong Kong)

  • Constructed and executed a business plan from scratch as a part of Young Enterprise and GCSE Business project.
  • Worked in a team with four members, opening and running our temporary business selling valentine roses.
  • Managed all aspects of setting up a new business from passing a business proposal to logo designing, marketing research, advertising, merchandising, product packaging, as well as financial accounting.
  • Gained experience and understanding of basic business functions.